and this is how you end up on drugs ...

[seraphcelene]

Today at Ye Olde Work Place I came damn near close to delivering a karate chop to my Boss's (and I use that term very loosely) throat. I won't go into the dirty details, but the end result was that he talked over me after demanding an explanation and then hung up in my face. I am so over that place and the idiotic people who work there. Over. It.

Please, new job. Please hurry and get here!

As I sat there trying desperately to control my temper and not call him back and cuss him out or call him back and hang up IN HIS face, an errant thought slid across my brain: what could I possibly take to calm my nerves and help me to deal with this idiot and all the people like him who both work here and call in. And BANG! There it was. I was a sane thought away from self-medicating myself so that I can make it through my work day. WTF. That is really low.

To be very clear, I'm pissed the hell off. Grow the fuck up, mr. Learn to listen. So, I, acting as the adult in this situation, opted to send him an email instead. I expressed my sorrow that I had used my brain to think a little too much. Instead of accepting the fact that his instructions made no sense, and instead of repeating my request for clarification since his response to my initial inquiry for clarification still made no sense, I used my brain and made a decision. I let him know that it wouldn't happen again. Cause you know what?! They don't pay me enough and to avoid any further conflict, and to help me manage *my* stress, it's just as well that I learn to just do what I'm told in this situation. I'm REALLY good at documenting and being VERY precise with language. So, blame will always be appropriately assigned where it is due. The short explanation will be, well, "he told me to." With diagrams and quotes. At work, that is a-ok. At least in "my line of work."

Voila! Problem solved.

Now. Off to do other, infinitely more interesting things. Like job hunting, maybe a spot of blog reading!

Comments

[kita0610.livejournal.com]

WELL DONE, MA'AM.

Always assign appropriate responsibility to the asshats in charge.

[seraphcelene]

LOL! Yeah. He's a dick. Usually his inanity just vaguely annoys me, but today he was unusually rude. He does dumb stuff like make fun of people's names when they're obviously ethnic names, answer a question with information that has absolutely nothing to do with what you actually asked (no matter how clear you ask the question, neglect to respond to inquiries (even when customer are waiting for an answer so that you have to hound him about it). Drives me batshit, partially cause he doesn't even get how offensive he's being. Privilege with a capital P right up in there. Clue-Less.

So, this week, I have been fed up and I've been calling him out on his BS. Politely, professionally, cause that's how I do it and (despite the way I talk/write on social media) my mad English skillz allow me to do so. Like how just two weeks ago he sent an email to the department, half of which was in all caps, screaming about how we weren't following procedure by putting appropriate and consistent notes in the system. I *know* he wasn't talking about me cause I will write you a book. BUT! I took affront to the fact that he then proceeded to follow up the email with one that identified the problem as an IT issue (something about the way they were clearing the servers to make room for an upgrade and how stuff was getting deleted). So, I requested clarification about whether this was an IT error or an agent error because from what I could see it was an IT error. He confirmed it as such, to which I replied "Apology Accepted." (This was cc'd to the entire department, btw, because they deserved an apology). Because, dude! Seriously, you chew peeps out and its not their fault, but then you don't apologize for it? So, this week he sends me a vague email with no real information about what I'm supposed to be doing and so I ask for the notes. He says they're on the account. I'm like, what account because you have given me NOTHING to go on. No name, no numbers, no nada. He sends an invoice number. I look on the account and sure enough ... there are notes, skimpy and incomplete. So, I hit him back and point out how he just nailed us, ostensibly, for failing to follow procedure on entering notes on the accounts and "it would be great if you could also be mindful" of the procedures.

DUDE!! This guy kills me. Usually I hand wave it and sit in my little corner and mostly ignore him, but sometimes. Sometimes it's just more than I can deal with ... SRSLY!!

Today, like usual, he's making decisions but not really explaining why we are doing what we are doing, even when we ask for clarification. So, things don't make sense because HE doesn't make sense and because he doesn't know how to give a complete answer. OMG. The number of times I have responded to him with a simple, "that's not what I asked." Because... OMG! SSSSOOOOOO ... I put a little post it on the edge of my monitor that reads: "Don't Ask." Just to remind myself not to ask. Just do whatever stupid shit he is telling me without bending my brain to try and figure out the Why of it because the Why isn't going to make sense and asking him is an exercise in masochism. Why set myself up for that? Literally, I wrote in the email. "It was my bad. My brain likes to make things make sense." The initial notes did not make sense. I will refrain from worrying about it because at the end of the day it doesn't matter and asking for clarification is just leads to frustration. "Sorry about that. Won't happen again."

I am done! Stick a fork in my ass!

Ok. I feel better for the vent.

[kita0610.livejournal.com]

Ahahahah. ANY TIME. You sound like you needed that vent, bb.

Also he really does sound like a jack ass. I work with a few of those too, alas. But mostly my job is not so dependent on communicating with them.

Which is good, bc honestly, trying to wrangle doctors is hard enough. You would think people with advanced medical degrees - people who are responsible for HUMAN LIVES - would have a shred of common sense among them. YOU WOULD BE SO VERY WRONG.